Emily Shell Earrings in Gold

Gold filled jewellery features a thick layer of solid 14k gold bonded to a high-quality base metal. It offers the look and feel of solid gold, with far greater durability than gold plated jewellery.

What to know about gold filled

• Gold filled pieces are made for everyday wear and can last for years with proper care. However, as with all fine jewellery, exposure to water, salt, chlorine, perfumes and lotions can gradually affect the gold layer over time.

How to store gold filled jewellery

• Store your gold filled jewellery in a dry place, ideally in a pouch or jewellery box. Keeping pieces separate helps prevent scratching and maintains their shine.

How to clean gold filled jewellery

• Gently clean with mild soap and warm water, then dry thoroughly. For a quick refresh, polish with a soft jewellery cloth to restore its natural glow.

Standard shipping

Standard shipping is available Australia-wide for $10, with free shipping on orders over $150. Delivery timeframes may vary depending on your location.

Express shipping

Express shipping is available for $15 at checkout for faster delivery. Tracking details will be sent once your order has been dispatched.

Click and collect

Click and collect is available from our Darby Street store. You’ll receive a notification when your order is ready to collect.

Please allow additional time during sale periods or peak seasons, as delivery times may vary.

Returns & Exchanges

We accept returns on full-priced items if you notify us within 14 days of receiving your order. Items must be unused, in original condition and returned in original packaging. Once approved, you may choose between a refund, exchange or store credit.

Please note that earrings, engraved items and sale items are final sale and cannot be returned or exchanged due to hygiene and customisation reasons.

Warranty

All items are covered by a 90-day warranty for manufacturing faults only. If you believe your item is faulty, please contact us at info@heytilly.com.au with your order number and details.

All Hey Tilly jewellery comes packaged in our signature branded packaging, making it perfect for gifting or keeping safe. Each piece is carefully packed to ensure it arrives protected and ready to wear.

If your order includes multiple items, packaging may be grouped to reduce waste. If you need each item packaged separately, please leave a note at checkout and we’ll do our best to accommodate.